GreenCast Connect includes built-in Guided Tours to help you learn key features throughout the app.
Automatic Dashboard Tour
The first time you use GreenCast Connect, guided tours will automatically introduce you to key areas of the app, including:
Dashboard
Diary
Settings
Each tour runs automatically the first time you visit that section, helping you become familiar with its features and navigation.
Replay Guided Tours
To replay a tour:
Open Settings.
Tap Display.
Select Guided Tours.
Choose the tour you'd like to replay.
Need Help?
Self-Service Support: Help Center, Live Chat & Instagram
You can access help and support directly from within the GreenCast Connect app.
How to Access Support in the App:
Open the GreenCast Connect app.
Go to Settings.
Select Customer Service.
From there, you can browse the Help Center or start a chat with our support team.
Help Center:
Our Help Center includes step-by-step guides, troubleshooting articles, and frequently asked questions to help you quickly resolve common issues on your own.
Help Center: https://intercom.help/greencast-connect/en
Contact Our Support Team:
If you require further assistance, our support team is available during the following hours:
Support Hours: Monday–Friday, 8:00 AM–5:00 PM PST
Live Chat:
You can chat with our support team directly from the GreenCast Connect app.
To start a chat:
Go to Settings.
Select Customer Service.
Tap Ask a Question.
Follow Us on Instagram:
Stay up to date with product updates, tips, feature highlights, and GreenCast Connect news by following us on Instagram.
Instagram: @greencastconnect
https://www.instagram.com/greencastconnect