Overview
If you need to update an employee’s email address or phone number—for example, to resend their Training ID—follow the steps below.
Keeping an employee's email address and/or phone number up to date is important to ensure they receive training notifications and their Training ID. If an employee is not receiving notifications, first verify that the email address and/or phone number saved on their profile is correct.
Steps to Edit Employee Contact Details
Navigate to Employee Training > My Employees
Click on the employee whose contact information needs updating
Click the Employee Details tab in the top-right corner
Then click Edit Details
Update the employee’s email address and/or phone number in the corresponding fields.
Click Save & Close to apply the changes.
