Connect your LMN employees to their Greenius training accounts so they can access their assigned training in Crew. Most accounts let you set this up directly from the Manage Users & Staff page in LMN. If your Greenius account existed before LMN, or if setup wasn't originally completed, you may have employees who aren't yet linked — this article walks you through linking them, adding missing employees, activating pending employees, and resolving common errors.
In this article:
Before you start
Confirm the following before linking employees:
Your LMN account must have a connected Greenius subscription for the linking options to appear.
If you already had a Greenius account before LMN, connect it through the Greenius link and select YES – I already have an existing Greenius account so a duplicate account isn't created.
Connect LMN Employees to Greenius
Log in to your LMN account
Navigate to Settings > Users & Staff > Manage Users & Staff
Find the employee whose LMN and Greenius accounts you want to link. If you don't see the employee, follow the steps in Add a missing employee, then link below.
Click the employee to open their details.
In the popup on the right, under the Info section, click Set Up Training > Link Existing Greenius Employee.
At the top, you will see this employee's name. Click the circle next to the green "Active" status.
Click Save
⚠️ If you don't see this option, open Greenius > Employee Training > Pending Employees and add the user.
✅ This employee's account is now linked between LMN and Greenius.
Add & Link Employees
If you don't see the employee you're looking for, they may need to be added first. Add the employee using the steps below, then return to Link an existing LMN employee to Greenius to finish linking.
On the Manage Users & Staff page, click the green + button in the bottom-right corner.
In the right-side popup, under the User Setup tab, open the User Type dropdown and select Crew Member.
Fill in the user's name and email under the Contact & Sign In Info section.
Click Save
Once added, follow the linking steps above to connect the employee to Greenius.
Activate a Pending Greenius Employee
A Greenius employee who is still in a Pending status won't see My Training in Crew until they're activated. To activate them:
In Greenius, go to Employee Training > Pending Employees
Select the employee(s) you want to activate.
Set the Branch, Division, and Manager as needed.
Click Import to activate the employee.
After activation, the employee will be able to access their assigned training in Crew.
