Setting up or modifying your biweekly mowing schedule with your GreenPal account is simple and can be done directly through your account. Here’s a step-by-step guide to help you manage your bookings with the lawn mowing service you hired effectively.
Step 1: Access Your Appointments
Log In to Your Account: First, make sure you are logged into your GreenPal account. You can access your account here.
View Appointments: Navigate to "My Appointments" in your menu. Here, you can review both your upcoming and past/paid appointments.
Step 2: Set Up Your Mowing Schedule
Modify Existing Schedule: If you need to change your current mowing schedule (e.g., switching from biweekly to weekly), click the orange button labeled "Book ongoing mowings."
Select Dates: Choose your desired start date and end date for the new mowing schedule. This action will overwrite any previous schedules.
Step 3: Communicate with Your Lawn Service Provider
Send a Text Message: Although you can set up everything online, it’s a good practice to also text your lawn care service company directly. This ensures they know your new schedule request and can prepare accordingly.
Confirm Availability: Make sure the lawn service can accommodate your requested dates. Remember, due to weather and traffic, lawn care companies typically have a three-day window to service your lawn—this could be the day before, the day of, or the day after your scheduled date.
Important Considerations
Seasonal Booking: Lawn services that pay to market their business on the GreenPal network usually require clients to book for the entire lawn-cutting season. When setting up your schedule, ensure you select an end date in late October or November.
Direct Link to Schedule: To access the scheduling page directly, use this link: Set Up Schedule.
Need Further Assistance?
If you have any questions or need help navigating your GreenPal account, don't hesitate to engage the chatbot inside your GreenPal account.