If you’ve signed up for bi-weekly mowing but your schedule shows weekly appointments, don’t worry. Here’s how to update your schedule to reflect the correct bi-weekly mowing dates.
Steps to Update Your Mowing Schedule
Access Your Appointments:
First, log in to your GreenPal account.
Click on "My Appointments" in the menu to see your scheduled and past appointments.
Adjusting the Schedule:
Click the orange button in the middle of the screen labeled "Book Ongoing Mowings."
Select the start date and end date for your bi-weekly service. This new schedule will overwrite any previous schedule.
Confirm with Your Lawn Care Service:
It’s a good idea to send a text message to your lawn care service to confirm they can accommodate your bi-weekly schedule.
Remember, due to weather, traffic, and equipment issues, they have a three-day window to complete your service. This means they can come the day before, the day of, or the day after your requested date.
Setting Up a New Schedule:
If you need to set up a whole new schedule (e.g., changing from bi-weekly to weekly), follow the same steps and select the new start and end dates.
Important Considerations
All lawn services on the GreenPal platform are set up to take on clients for the entire lawn-cutting season, so your end date should be in October or November.
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Example Bi-Weekly Schedule
Here is an example bi-weekly schedule you can use:
June 4, 2024
June 18, 2024
July 3, 2024
July 17, 2024
July 31, 2024
August 14, 2024
August 28, 2024
September 11, 2024
September 25, 2024
October 9, 2024
October 23, 2024
November 6, 2024
Need Further Assistance?
If you encounter any issues or have further questions engage with the chatbot in your account.