Overview
Studio users can control which system-generated email notifications they receive. This allows administrators and staff to stay informed on important updates, transactions, and platform events relevant to their operations.
How to Update Email Notifications (Studio Account)
Log in to your Groovio studio account.
In the left-hand sidebar, go to Admin Settings > Email Notifications.
Review the list of available email types.
Toggle each option on or off based on your preference.
Changes are saved automatically and applied immediately.
Available Email Notification Types
Studios can manage notifications for the following actions:
Class Booking Success
Membership Purchase
Package Purchase
Product Purchase
Service Purchase
Retail Product Order Cancelled by Student
Class (Manual PAY NOW Payment Made)
Membership (Manual PAY NOW Payment Made)
Service (Manual PAY NOW Payment Made)
Class Cancellation
Membership Cancellation Request
New Connection Request
Scheduled Class Deleted
Lead Received
Membership Success/Failed
Class Bookings Success/Failed
Groovio Subscription Payment
Class Cancellation (Auto Cancel)
Service Success/Failed
Chat Received
Service Order Cancel by Student
Tip:
We recommend enabling critical notifications such as payment failures, cancellations, and booking confirmations to ensure you don't miss key updates.
If you're not receiving emails, check your spam folder or confirm the studio email address on file is correct under Account Settings.