Skip to main content

Using Groovio's Checkout

Groovio Team avatar
Written by Groovio Team
Updated over 3 months ago

Groovio’s Checkout system acts as your in-studio Point of Sale (POS), allowing you to process payments for classes, memberships, packages, and retail items—while supporting flexible payment options.


📍 Where to Find It

  • Go to Groovio > Checkout

  • Or access Checkout directly from a student's profile


🧍 Select the Student

Start by selecting the student you're processing a payment for. If the student has dependents (e.g. children), you can switch the booking to their name.


🧾 What You Can Purchase

The Checkout supports the following items:

  • Classes – Choose the date and class, then proceed to payment

  • Packages – Multi-class passes or drop-in bundles

  • Memberships – Ongoing subscriptions (with options to customize)

  • Retail – Studio products like merch, equipment, or snacks


⚙️ Payment Options

✅ Full Payment (Default)

The full amount is charged immediately. You can override the price if offering a special rate.

🧩 Partial Payment

Enable this to charge only part of the total upfront. Useful for custom payment plans or deposits.

  • Input the first installment amount

  • Choose payment method:

    • Wallet (if balance exists)

    • Card on file (if available)

    • Cash, bank transfer, or manual methods

Remaining balances will appear on the student’s profile under Partial Payments, flagged with a red dot. Staff can apply additional payments later through the Checkout. Students can also pay off their balance through the app (but cannot initiate their own installment plans).


🪪 Membership Options

When purchasing a membership:

  • First Payment is always processed immediately

  • You can customize:

    • Start Date – Delay the membership start (e.g. after a course begins)

    • Amount – Adjust the first payment only, or all future payments

    • Expiry Date – Set a specific end date if needed

  • Optional: Enable partial payment (use with care for memberships)

⚠️ Important: A first payment is always required to activate the membership and allow class bookings.


🛍️ Retail Purchases

Select products from your retail catalog (e.g. studio merch or snacks). You can:

  • Adjust the price

  • Use partial payment if needed

  • Complete the transaction with the student’s preferred method


🚀 Quick Checkout Access

You can jump directly into Checkout from a student’s profile. Use this when reviewing a student account and want to add a purchase or apply a payment quickly.


🧠 Tips

  • Red dots on class bookings or profile pages indicate unpaid balances

  • Use the student’s wallet balance or card on file to simplify transactions

  • Adjustments to future membership payments apply only from the second cycle onward

Did this answer your question?