If a student has children who also need to be enrolled, you can manage this easily under the parent’s account.
Go to Manage Studio > Students.
Locate the parent you want to add children under.
Open the parent’s profile and click on the Children tab.
From here, you can add the children and manage their information.
Parents can also add their own children from the student app or student website.
All billing will stay under the parent’s account, making it easier to keep payments organized. However, you can still book each child into the specific classes they need, ensuring the right person is registered for the right session.
Child email addresses and logins
A child's email is optional. You can leave it blank, or enter the same email address as the parent. Children don't need their own email.
Children don't have their own login. A child is a profile linked to the parent's account, not a separate account, so a child can't sign in to the student app or website on their own, even if you enter an email for them. The parent signs in and books on the child's behalf.
If an older child needs to sign in and book for themselves, they need their own student account, created with their own email address. That account is separate from the parent's: it has its own billing, and the parent's packages and memberships can't be used for it.
Stopping bookings for children
The Child Booking Restriction setting (Account > Studio Profile) stops bookings being made for child profiles. It doesn't stop parents adding children to their account.
Buying Passes for Children
Packages and memberships are bought on the parent’s account, and the parent can use them to book their linked children into classes. When booking, the parent (or staff at Checkout) picks which child the booking is for.
Changing who a booking is for: parents choose who each booking is for at checkout and can't change it themselves afterwards. If a booking was made for the wrong person, staff can fix it: open the parent's profile, go to the Classes tab, open the actions menu on the booking and choose Change booked for.
This only applies to children added under the parent’s Children tab. A student cannot buy passes for another adult student or for a separate student account. If someone wants to pay for another student’s pass, studio staff can sell it from the recipient’s profile using Checkout and a manual payment method. See Using Groovio’s Checkout.