The Waivers & Policies feature in Groovio, located under Admin Settings > Waivers & Policies, provides a space to add important terms, waivers, and policies that apply to your studio’s operations and student agreements.
1. Finger Signatures
All waivers and policies require a finger signature.
Signatures are automatically stored on file along with the date and time the agreement was signed.
2. Child Accounts
Any children added to an account are also required to sign a waiver.
This process is fully automated when a child is linked to a parent account.
3. Re-signing Existing Waivers
All students (and their attached children) have been prompted to re-sign their waiver.
The new signature will be saved directly to their profile.
4. Creating Waivers & Policies
Navigate to Admin Settings > Waivers & Policies to create and manage multiple waivers and policies.
Policies can be made optional (e.g., a Photo Release).
If an optional policy is signed, you can display an emoji next to a student’s name on class bookings.
Example: A 📷 emoji can appear for students who signed a Photo Release.
5. Agreements on Memberships & Services
You can now attach agreements directly to memberships, packages, or services under Manage Studio.
This ensures students acknowledge all required agreements before using your offerings.
When a student invites others to a service, each invitee must sign your studio waiver when accepting their spot — so every attendee is covered, not just the person who booked.
6. Individual Waivers & Policies
From a student’s profile, click on Waivers & Agreements to view what they’ve signed.
You can also create and assign individual waivers/policies directly to that student. Click + Add Adult Waiver (or + Add Child Waiver for one of their children), enter the Document Name and Content, and set the Status to Pending so the student is asked to sign it. Choose Signed only if you're capturing their signature yourself, for example at the front desk.
How the student signs a waiver you've added to their profile
There is no separate waivers page in the student app. Instead, a pending waiver pops up automatically and asks the student to sign it. Individual waivers you add this way are always required.
In the app, the pop-up appears when the app starts or when the student logs in. If the app was already open in the background, it won't appear until the app is restarted. Ask the student to fully close the app and open it again.
On the student website, the pop-up appears when they open the site while logged in.
Once signed, the waiver's status on their profile changes to Signed, with the date. If it still shows Pending, the student hasn't signed it yet.
7. Copy Waiver Link
On the Admin Settings > Waivers & Policies page, you'll find a button to copy the waiver link.
Share this link to get people to sign your waiver separately from booking — for example, before their first visit or for walk-ins.
8. Attachable Waivers (Attach to Student Tags & Classes)
Attachable waivers let you require a waiver only for specific groups of students or specific classes, rather than pushing it globally to everyone. This is perfect for a workshop, or a specific class type that should carry an extra waiver.
Create the waiver
Go to Admin Settings > Waivers & Policies > Attachable and create your waiver.
Attach it to a Student Tag
Go to Manage Studio > Tags > Student Tags and click Edit on the tag you want to use.
Attach the waiver to the tag. Now, whenever a student is assigned that tag, they'll be prompted to sign that waiver. This uses the same pop-up as individual waivers (see section 6), so it appears the next time the student opens the app or logs in.
Attach it to a specific Class
When you add a class to the schedule, you'll see a section to attach the waiver.
The waiver will appear only for that specific scheduled class — it is not pushed to all of your students or all schedules of the class.
If the attachable waiver is optional and has an emoji attached, you'll see that emoji next to student names on that scheduled class as they book in.
Benefits of the Overhaul
Stronger compliance: Every student and child is covered with a signature.
More flexibility: Optional policies with visible indicators make it easy to track consent.
Simplified management: Centralized controls for administrators under Admin Settings.
Better visibility: Agreements are clearly linked to memberships, services, and student records.