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Using the Waivers & Policies Feature

Written by Jesse McNeil

The Waivers & Policies feature in Groovio, located under Admin Settings > Waivers & Policies, provides a space to add important terms, waivers, and policies that apply to your studio’s operations and student agreements.

1. Finger Signatures

  • All waivers and policies require a finger signature.

  • Signatures are automatically stored on file along with the date and time the agreement was signed.

2. Child Accounts

  • Any children added to an account are also required to sign a waiver.

  • This process is fully automated when a child is linked to a parent account.

3. Re-signing Existing Waivers

  • All students (and their attached children) have been prompted to re-sign their waiver.

  • The new signature will be saved directly to their profile.

4. Creating Waivers & Policies

  • Navigate to Admin Settings > Waivers & Policies to create and manage multiple waivers and policies.

  • Policies can be made optional (e.g., a Photo Release).

  • If an optional policy is signed, you can display an emoji next to a student’s name on class bookings.

    • Example: A 📷 emoji can appear for students who signed a Photo Release.

5. Agreements on Memberships & Services

  • You can now attach agreements directly to memberships, packages, or services under Manage Studio.

  • This ensures students acknowledge all required agreements before using your offerings.

  • When a student invites others to a service, each invitee must sign your studio waiver when accepting their spot — so every attendee is covered, not just the person who booked.

6. Individual Waivers & Policies

  • From a student’s profile, click on Waivers & Agreements to view what they’ve signed.

  • You can also create and assign individual waivers/policies directly to that student if needed.

7. Copy Waiver Link

  • On the Admin Settings > Waivers & Policies page, you'll find a button to copy the waiver link.

  • Share this link to get people to sign your waiver separately from booking — for example, before their first visit or for walk-ins.

8. Attachable Waivers (Attach to Student Tags & Classes)

Attachable waivers let you require a waiver only for specific groups of students or specific classes, rather than pushing it globally to everyone. This is perfect for a workshop, or a specific class type that should carry an extra waiver.

Create the waiver

  • Go to Admin Settings > Waivers & Policies > Attachable and create your waiver.

Attach it to a Student Tag

  • Go to Manage Studio > Tags > Student Tags and click Edit on the tag you want to use.

  • Attach the waiver to the tag. Now, whenever a student is assigned that tag, they'll be prompted to sign that waiver.

Attach it to a specific Class

  • When you add a class to the schedule, you'll see a section to attach the waiver.

  • The waiver will appear only for that specific scheduled class — it is not pushed to all of your students or all schedules of the class.

  • If the attachable waiver is optional and has an emoji attached, you'll see that emoji next to student names on that scheduled class as they book in.


Benefits of the Overhaul

  • Stronger compliance: Every student and child is covered with a signature.

  • More flexibility: Optional policies with visible indicators make it easy to track consent.

  • Simplified management: Centralized controls for administrators under Admin Settings.

  • Better visibility: Agreements are clearly linked to memberships, services, and student records.

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