This guide explains how the cart works — the basket students and staff use to collect class bookings (and, for staff, packages and charges) before paying for them in one go.

The cart is a shopping basket for class bookings. You add the classes (or a whole term) a student wants, review the total, and check out with a single payment. After checkout the bookings are created and the student appears on the class rosters.

It can be used two ways: by the student (self-service web/mobile) or by your staff building it on a student's behalf — handy for walk-ins, phone bookings, or taking an offline payment. Either way, a student has one active cart per studio.

Memberships aren't items in the cart, and a package the student already owns isn't an item either — those are used as a way to pay for classes at checkout. Prices and tax are added automatically as items go in.

Retail products aren't part of this cart. The shopping cart described here is only for class bookings, packages and staff charges. Retail products use a separate retail cart. A studio can still add retail products for a student — from the student's Purchase page, open the Retail tab and use Add to Cart — but those items land in the student's retail cart, not this class-booking cart. To add a product to many students' retail carts at once, use Add to students' carts on the product in Retail > Products. The student then finds them in the shop under Your cart, where they can check out. The two carts never mix.

To bill a student for a stand-alone amount and let them pay it online:

You can also take payment straight away by checking out the cart yourself. To save charges you use often so they're one click away, set them up under Manage Studio > Cart Charges.

Asking a student to pay for what's in their cart: use the same envelope icon (Notify student for checkout) on the student's cart, whether the cart holds classes, a term, a package or charges. Send Outstanding Invoice is a different button — it's only for chasing the remaining balance of a partial payment, not for unpaid cart items.

Lock cart (the padlock icon) stops the student changing what's in the cart while still letting them pay for it.

Class lines: click Override price (the pencil icon under the line's price), enter the new price excluding tax, and save. Tax is recalculated on the new price and the line shows Manually priced. To go back to the normal price, click Remove override. The pencil isn't shown on a line that already has a discount, or when the cart is locked.

Package lines don't have Override price — a package line only shows its name, price and a remove button. To charge less for a package in the cart, use the cart's Discount box: choose $ (an amount off) or % (a percentage off), enter the value and click Apply. Tax recalculates on the reduced amount. Click Remove to take it off. The Discount box applies to the whole cart, so if the cart also holds classes the discount is shared across all the lines.

If you only need to sell a package at a different price (nothing else in the cart), you can skip the cart entirely: in Checkout open the Packages tab, select the package, type the amount to charge in Revised Grand Total, choose the payment method and complete the purchase.

An unpaid cart isn't a payment yet, so nothing needs voiding. To cancel it, remove the items from the student's cart, or click Clear cart. Clearing removes the classes but keeps any pending staff charges; remove a charge individually if you no longer want to bill it. Once the cart is empty it drops off the Unpaid Carts Report.

To reverse something that has already been paid, use the student's Transaction History (refund, or void for manually-recorded payments).

Everyone: card (Stripe), studio wallet/credit, package credits, eligible membership, Groovio gift card.
​Staff-only (offline): cash, EFTPOS, bank transfer, paper voucher, virtual terminal, Square, Venmo, buy-now-pay-later, other.
​Installments: terms with payment plans enabled can be paid over time — card or wallet only. When staff check out a payment plan, they can choose a Custom start date for the first installment under Payment Plan Options.

The total is item prices + tax; discounts come off first and tax recalculates on the reduced amount. Card payments may add a processing fee.

The invoice for a checked-out cart lists every line under Bookings — class lines show the class name, dates and location; package lines show the package name and its number of classes, with no date or location. The price, discount and total columns show what was charged for each line.

One cart per student/studio · no mixing terms · class must still be bookable and not full · capacity enforced · child bookings need a valid linked account · requested-schedule classes check out as a set · packages/memberships used to pay must be eligible · installments need card or wallet · an unpaid balance or overdue payment plan doesn't stop a student adding or checking out new classes.

Bookings created and student added to rosters · packages bought in the cart are added to the student's profile · receipt + confirmation emailed · packages/memberships used to pay drawn down · wallet balance reduced and logged · installment plan created with first payment taken (unless it's deferred to the term start date or a custom start date) · cart locked.