👤 My Profile
Complete your professional profile with your personal details, including your name, phone number, and business name.
You can also upload a profile photo. This will be visible to your clients in the chat, adding a warm, personal, and professional touch to your communications.
📄 Billing Details: From this section, you can also set up your tax information for manual invoicing. You only need to enter these details once. If you need to modify them in the future, simply reach out to our Support team and we'll gladly help you make the change.
📩 My Account
Manage the email address and password you use to log in to your Harbiz professional account, as well as your preferred language.
Keep this information up to date to ensure secure access and a customized experience tailored to you.
🛒 My Subscription
Go to Account Settings > My Subscription to manage everything related to your plan and billing. From this section, you can:
View and activate your plan.
Enable add-ons and extra benefits.
Change your payment method.
Update your billing information.
Download your invoices.
📲 My Platforms
Customize your brand identity and the sections inside the client app. This allows you to offer your clients a polished, professional experience that aligns with your brand image.
⚙️ Configuration & Settings
1. Email Address for Sending Messages
You can specify a custom email address to send messages to your clients. If you leave this field blank, your account’s default email address will be used instead.
2. Schedule Visibility
Define how many days in advance clients can see their upcoming programming in the Harbiz app.
Client sees all programming: Clients will be able to view their entire plan without any date restrictions.
Client sees a set number of days: Clients will only see their schedule for a specific number of days ahead.
Example: If you set it to
7, clients will only see their assigned plan for the next 7 days from today. Anything beyond that range remains hidden until the date gets closer.
3. Workout Builder Default Mode
Choose which mode opens by default whenever you start designing a new workout routine in Harbiz. You can pick between two options:
Standard Mode: The full workout builder. It offers maximum customization, allowing you to set up sets, blocks, supersets, target metrics, and rest periods.
Simple Mode: Focuses on exercise assignment, block notes, and additional instructions. Perfect if you prefer a faster, more straightforward planning flow without setting too many parameters.
4. Library Visibility
Decide whether default Harbiz exercise videos are visible when building workouts.
Visible by default: Displays both your custom exercises and the Harbiz library exercises when creating or editing a routine, giving you quick access to pre-built videos.
Hidden by default: Shows only the exercises you have created yourself. The Harbiz library will be hidden by default, though you can still toggle it on manually whenever you need it.
5. Print Settings
Choose whether your clients are allowed to print the workout or nutrition plans you assign to them.
Allow printing workouts: Enables clients to download and print their workout routines directly from the app or web portal.
Allow printing nutrition plans: Enables clients to print their assigned meal plans.
Note: Disabling either option removes the print feature for clients. |
6. Notification Settings
Client receives daily schedule notifications (7:30 AM): Automatically sends clients a daily summary every morning with their assigned workouts, sessions, or tasks—helping them stay organized and engaged.
Receive an email on automatic subscription renewal: Sends you an email notification whenever a client’s subscription automatically renews, making it easier to track active recurring billing.
7. Automatic Client Archiving Upon Subscription End
When enabled, the system automatically moves a client to Archived status as soon as their subscription ends, revoking their access to your content without requiring manual intervention from their profile.
Why is this automation helpful?
Beyond streamlining client management, it is especially useful for handling payment errors:
If a payment fails when a client tries to renew or sign up, the system grants a 24-hour grace period to resolve the issue.
If the payment isn't settled within 24 hours, the invoice expires. If this automation is active, the system automatically archives the client, immediately blocking access to their content until the situation is resolved.
