Change your password
You are logged in and would like to update your password.
Select the icon in the upper right corner with your initials
Select Change Password from the drop down
Enter your existing password and the new password
Select Save Changes
Trouble signing in? Password reset for web and mobile app
The password reset for both web and mobile are done through the web login screen.
This is the same password reset process for the app.
To reset your password, go to the login screen in a web browser and follow these steps:
Select Sign in with email
Enter your email address, select Next.
On the password entry page, select TROUBLE SIGNING IN?
Enter your email address and a password reset link will be emailed to you.
** If the username is an alias email, the person with access to that email will need to assist the employee in resetting the email if they cannot access the email account**
Security Precautions
Do not share your login credentials with unauthorized individuals.
If you suspect any unauthorized activity on your account, report it to your platform’s support team immediately.
Additional Tips
Ensure access to the email tied to your account. Double-check for typos when entering email addresses during recovery.
Use the exact email address provisioned for your account to avoid complications.