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How do I place an order for a dependant?

How to order a repeat prescription for your dependant

Emily Mackness avatar
Written by Emily Mackness
Updated over 6 months ago

To place an order for a dependant, please follow the below steps:

  1. Go to the ‘Prescriptions’ tab at the bottom of the screen

  2. Click on your dependants name at the top of the page

  3. Click ‘Create new order’

  4. Tick the box on the right hand side next of the medication(s) that you would like to order

  5. Then, click ‘Continue’

  6. You will then need to choose whether you would like to collect your prescription from the pharmacy, or whether you would like your prescription to be delivered.

If you opt for collection, you will then be taken to a summary of your order.

  1. If your dependant pays for their prescription and their pharmacy offers mobile payment, you may be prompted to add in a payment method by selecting ‘Choose payment method’

  2. From here, you will have the option ‘Add a note to GP’ if necessary

  3. Then select ‘Place order’

If you opt for delivery, you will need to select your delivery address. You will then be taken through to a summary of your order.

  1. If your pharmacy charges for delivery, you will need to add in a payment method by selecting ‘Choose payment method’

  2. You will also have the option to ‘Add a note to GP’ and to ‘Add a delivery note’ if necessary

  3. Then select ‘Place order’

Please note, not all pharmacies offer a delivery service.

Delivery charges will also vary depending on the pharmacy.

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