On Nov 9, 2025, Humana suppressed broker enrollment for all Part D plans.
Scope of suppression
This change applies across all broker enrollment platforms – not just HealthSherpa. It also includes Humana’s own broker portal. The only sites where Humana Part D plans can still be enrolled are Medicare.gov and the consumer flow on Humana.com, but neither allows an NPN to be attached. You can still quote these plans on our platform, but enrollment is blocked.
Application PDFs
Because Humana Part D plans are suppressed, access to download PDF copies of past applications is currently blocked. We’re working with Connecture to restore access. If you need a copy, you can try asking Humana Broker Support directly at 800-309-3163 or agentsupport@humana.com.
Remaining commissionable Part D
The only remaining commissionable Part D options are from HealthSpring (Cigna) and certain regional Blues, including Florida Blue.
Official comms
This change was announced by Humana in their broker communication:
