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Hearsay Overview

What Hearsay is, who it’s for, and how to get started with your first extraction.

Updated over a week ago

Hearsay is a remote evidence collection platform built for legal use. It allows attorneys, investigators, and individuals to extract, review, and export text messages, without screenshots. Whether you’re part of a legal team managing extractions or an individual collecting your own messages, this article covers everything you need to know to get started.


What is Hearsay

Hearsay helps users collect and preserve digital message data for use in court.


All extractions are completed remotely through a secure, web-based process that maintains data integrity and chain of custody.

Hearsay supports message collection from:

  • Text messages: SMS, MMS, iMessage, and RCS

  • Messaging apps: WhatsApp

  • Social media DMs: Facebook, Instagram, and more

All exported data is hashed for authenticity and includes full metadata, timestamps, and deletion reporting.


Who Uses Hearsay and Why

Hearsay is used in cases where message evidence is involved in a legal matter. With the custodian’s permission, Hearsay can securely and defensibly extract data directly from the data source.

Hearsay is used by:

  • Legal professionals: Attorneys, paralegals, and investigators managing client communications and collecting evidence

  • Custodians: Individuals who receive an extraction link from their legal team and upload messages from their own devices

  • Self-represented individuals (pro se): People gathering and submitting their own message evidence directly

  • Investigators: Professionals that perform remote and on-site data collection.

  • Compliance: Teams responsible for collecting and archiving off-channel communications for regulatory or internal purposes.


How the Extraction Process Works

A typical extraction follows these steps:

  1. A legal team (or individual) creates an account and generates an extraction code.

  2. Download the Hearsay Extractor to a computer, enter the code, and connect the phone.

  3. The extraction usually completes within 1–1.5 hours.

  4. Once complete, specific message threads can be selected and uploaded.

  5. Hearsay processes the data and makes it available for review and export in the legal team’s or account holder’s portal.

All uploaded data is searchable, timestamped, and exportable in multiple formats suitable for litigation.


Next Steps

To get started with your first extraction, see:

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