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Completing a Request Sent by Your Law Firm

For individuals who received an extraction code from their attorney.

Updated today

This article explains what to do when your law firm sends you a Hearsay extraction code. It covers what the code is for, how to prepare, and where to find step-by-step instructions for running your extraction and securely sharing your messages.


What an Extraction Code Is

An extraction code is a unique code created by your legal team to authorize your upload for their case.


You’ll typically receive your extraction code from admin@hey.usehearsay.com.


Before You Begin

Make sure you have:

  • A computer (Windows or Mac)

  • A USB cable for your phone

  • Enough storage space

  • Your Hearsay extraction code

Tip: Review How to Prepare for an Extraction before you start.


Run Your Extraction

Follow these step-by-step articles:


After You Upload

Once complete:

  • Your law firm will automatically receive the uploaded data.

  • You’ll see a confirmation message in the Hearsay Extractor application.

  • You can close the application once upload is finished.

To learn what happens next, see I've Uploaded Conversations, Now What?

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