This article outlines the main actions firm users take in Hearsay, from setting up a case and sending a data collection request to reviewing and exporting message evidence. Each step includes a link to a detailed article for easy reference.
1. Create a Case
2. Create a Data Collection Request
3. Complete or Track a Collection
Complete an in-office collection or monitor the progress of a remote collection from the Case Data dashboard.
For device-specific instructions, see How to complete an iPhone collection or How to complete an Android collection.
To check the status of your client’s remote collection, see How to manage case data.
4. Review Uploaded Messages
5. Use Review and Annotation Tools
6. Export Message Evidence
Next steps
Follow the linked articles above to complete each stage of your firm’s case and collection process.