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How to Sync a Backup from Another Computer or Drive

This article explains how to reconnect the Hearsay Extractor to a backup created on another computer or moved to a new location.let's

Updated over a week ago

When to Use “Find Existing Backup”

Use this option if your extraction was completed on a different computer or if the backup folder was moved to another location (such as an external hard drive or USB).


This lets you point the Extractor to the existing backup, confirm the correct device, and continue sharing or uploading messages without running a new extraction.


Step 1: Open the Hearsay Extractor and Click Find Existing Backup

On the Extractor home screen, click Find Existing Backup below the Enter button.
This opens the window to locate your saved backup.

Step 2: Click Browse to Select the Backup Location

In the pop-up window, click Browse next to Select backup location to open your file browser.

Step 3: Locate the Backup Folder

Navigate to the folder containing your completed backup.


If it’s on an external drive, select that drive from the sidebar, choose the correct folder, and click Open.

Step 4: Click Connect

The Extractor will display any available devices found in that backup folder.
Click Connect to sync it.

Step 5: Click Share New Conversations

Once the device connects, click Share New Conversations to upload messages.


Next Steps

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