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Why can't I find a specific creator?

This article explains why a creator may not appear in your Heepsy search results and what you can do to still work with them.

Sarah avatar
Written by Sarah
Updated today

Common Reasons You Can’t Find a Creator

1. Not Enough Followers

  • Instagram or TikTok: Must have at least 5,000 followers

  • YouTube: Must have at least 1,000 subscribers

2. Private Account

  • The creator’s profile must be public.

  • Private or restricted profiles are not indexed.

3. Low Posting Activity

  • Must have published at least 2 posts on the platform.

4. Recent Changes or Delays

  • If a creator just recently became eligible or changed their handle, it may take time for the data to sync with Heepsy’s system.

What to do instead

If you still want to work with that creator, you can manually add them to your list:

  1. Use the “Add Creator” button from:

    • Search;

    • Inside a list;

    • The left-side navigation.

  2. Enter their username or profile link.

  3. Click on Request button.

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