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When will the creator receive the payment?

This article explains the expected timeline for creators to receive payments made through Heepsy.

Sarah avatar
Written by Sarah
Updated this week

Your payment will be processed once the influencer provides their billing details. After that, there is a mandatory 3-business-day review period to ensure no disputes arise regarding the promotional content.
As a result, the creator typically receives their payment within 4 to 5 business days after you submit the payment.

What to Expect

  • The creator will receive a payment confirmation email once the transfer is initiated.

  • After 3 business days we contact you by email to perform a security check.

  • You can track payment status in the Payments section statuses:

    • Confirmation pending: The creator must confirm information to receive the payment.

    • Payment pending: Payment has been processed and is on its way to the creator.

    • Paid: The creator has received the payment.

    • Rejected: The brand has requested a refund of the payment.

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