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When will the creator receive the payment?

This article explains the expected timeline for creators to receive payments made through Heepsy.

Sarah avatar
Written by Sarah
Updated today

Important information

  • Your payment will be processed once the influencer provides their billing details.

  • After that, there is a mandatory 3-business-day review period to ensure no disputes arise regarding the promotional content.

  • As a result, the creator typically receives their payment within 4 to 5 business days after you submit the payment.

What to Expect

  • The creator will receive a payment confirmation email once the transfer is initiated.

  • After 3 business days we contact you by email to perform a security check.

  • You can track payment status in the Payments section statuses:

    • Confirmation pending - The creator must confirm payment details to receive the payment.

    • Payment pending - Payment has been processed and is on its way to the creator.

    • Paid - The creator has received the payment.

    • Rejected - The brand has requested a refund of the payment.

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