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When will I receive my payment?

Learn when to expect your collaboration payment and what happens if a brand raises a concern during the processing period

Sarah avatar
Written by Sarah
Updated this week

Standard Payment Timeline

You will typically receive your payment within 4–5 business days after the brand initiates it through Heepsy.

You’ll get a confirmation email once the brand sends the payment, and your funds will be processed accordingly.

What If a Brand Raises a Concern?

If a brand raises an issue during the processing period, here’s what happens:

  • The Heepsy team will contact you to request proof of the content you published (e.g., links, screenshots).

  • If you’ve delivered less content than originally agreed, Heepsy may:

    • Issue a proportional payment for the work completed.

    • Refund the remaining amount to the brand.

This helps protect both creators and brands and ensures fair compensation based on actual deliverables.

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