Standard payment timeline
You will typically receive your payment within 4–5 business days after the brand initiates it through Heepsy.
You’ll get a confirmation email once the brand sends the payment, and your funds will be processed accordingly.
What If a brand raises a concern
If a brand raises an issue during the processing period, here’s what happens:
The Heepsy team will contact you to request proof of the content you published (e.g., links, screenshots).
If you’ve delivered less content than originally agreed, Heepsy may:
Issue a proportional payment for the work completed.
Refund the remaining amount to the brand.
This helps protect both creators and brands and ensures fair compensation based on actual deliverables.