Start Tracking
From a Project in bulk
Open your project.
Select creators you would like to track.
Click on the Start tracking.
Fill in the required tracking details (explained below).
From a Project individually
Open your project and open the creator you want to track.
Click the tracking icon (REC) from the actions menu.
Configure Tracking
In the Creator Tracking window:
Name the session – For example, “Spring Launch Campaign”.
Set the campaign date range to track content posted during this window.
Choose media types:
Instagram:
Posts
Stories
TikTok
Videos
Stories
YouTube
Videos
Shorts
(Optional) Add:
Hashtags (e.g.,
#mybrand)Mentions (e.g.,
@mybrandprofile)
For Instagram stories, only mentions are tracked. For posts, if you include both mentions and hashtags, Heepsy will only retrieve posts that match both conditions.
For TikTok stories we don't support hashtags or mentions so All Stories will be retrieved, regardless of whether they contain @mentions or #hashtags.
Collect Content
All detected content will be automatically added to:
The Project's Content tab;
To the creator inside the project;
The All content section;
Your campaign reports, if linked.
This ensures all deliverables are centralized and available for performance analysis.
Credit Usage
Automated tracking uses 1 credit per creator tracked
Your balance is displayed before starting a session