Where to Start Monitoring
From a Creator List
Open your list and open the creator you want to track.
Click the monitoring icon (REC) from the actions menu.
Fill in the required monitoring details (explained below).
From the Monitoring Section
Navigate to the Monitoring tab in the left-side menu.
Click “Create new” to set up a new monitoring session
How to Configure Monitoring
In the Creator Media Monitoring window:
Name the session – For example, “Spring Launch Campaign”
Select a creator and the social network (currently supports Instagram)
Set the campaign date range to track content posted during this window
Choose media types:
Posts
Stories
(Optional) Add:
Hashtags (e.g.,
#mybrand)Mentions (e.g.,
@mybrandprofile)
For stories, only mentions are tracked. For posts, if you include both mentions and hashtags, Heepsy will only retrieve posts that match both conditions.
Where Collected Media Appears
All detected content will be automatically added to:
The creator’s Media tab
The Media gallery
Your campaign reports, if linked
This ensures all deliverables are centralized and available for performance analysis.
Credit Usage
Monitoring uses 1 media credit per creator monitored
Your balance is displayed before starting a session