After your session, you can access the transcript by navigating to the 'Transcript' tab, located next to the 'Context' tab. This tab contains the verbatim transcript generated by Heidi during your session, allowing you to review it whenever needed. You'll notice that the initial transcript may appear as a continuous block of text.
You can also ask Heidi to "Generate an exact transcript of the session," which will produce a version that clearly identifies who said what, as understood by Heidi.
We’ve built Heidi to be as medically compliant as any other tool you use day to day (e.g. your EHR/PMS, etc). We de-identify data, do end-to-end encryption, and are compliant with your local jurisdictions data privacy regulations. If you'd like to dig into the weeds of how seriously we take security and privacy, free to check this out: http://www.heidihealth.com/safety.