While we respect our customers' confidentiality, we are proud to discuss the concrete actions users took after Helios alerts.
In cocoa, buyers reacted to our WA%R (weighted average percent of risk) surge (Feb–Apr 2024) by adjusting procurement months before headline coverage and the record price print; the case tracks how Helios users anticipated the shock rather than reacting to it.
In coffee, users monitoring Vietnam saw WA%R spike rapidly (23%→63% in a week) and secured inventory before prices ran to 45-year highs.
On the supply-chain side, food manufacturers and importers used Helios to re-source or pre-buy:
Mexico lemon buyers received drought alerts starting Nov 2023 and were able to “nail down price agreements” well before the ~50% jump;
Mandarin buyers in Morocco similarly got months of early warning tied to reservoir-driven drought
An Argentina pear buyer tracked rainfall shortfalls from October, then diversified suppliers before the media noted the damage.
For U.S. corn, users received a platform “BUY” signal as WA%R rose toward 50%, providing a practical cue to prepare for tightening yields and higher prices.