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Understanding cart drawer analytics

Every cart drawer metric and chart, what each counts, and how cart orders relate to your Atlas bill.

Written by Eddie Lavandera

Every number on the Cart Upsells analytics tab. As with bundles, the revenue figures here are incremental: they measure what the cart drawer added, not the total value of orders that went through it. Reach them by opening Cart Upsells and selecting the Analytics tab.

In this article:


The metrics

Metric

What it counts

Cart impressions

Times the cart drawer was opened

Checkouts completed

Checkouts attributed to the cart drawer

Revenue

Revenue attributed to the cart drawer

Conversion rate

Percentage of cart impressions that reached checkout

Revenue per visitor

Average revenue per visitor who saw the drawer

Average order value

Average value of orders through the drawer

Variations and % breakdown

Distribution across drawer variants

💡 Conversion rate here is cart-to-checkout, not visitor-to-purchase. It is normally much higher than your store's overall conversion rate, because everyone in this number already put something in a cart. Do not compare the two.


The charts

Chart

What it shows

Revenue over time

Cart drawer revenue by day

Conversion rate over time

Cart-to-checkout rate by day

Average order value over time

AOV by day

Revenue breakdown

Split between Upsell and Shipping protection

Upsell products revenue

Which upsell products earned the most

Upsell products revenue is the most actionable. It tells you which products customers actually add, which is rarely the ones you expected. Swap out anything earning nothing.

Average order value over time is where a reward bar shows its effect. If you enable a free shipping threshold, this line should move within days. If it does not, either the threshold is wrong or the bar is not being seen.


The revenue breakdown

The split between Upsell and Shipping protection deserves its own attention, because the two behave differently.

Upsell revenue is product revenue with your normal cost of goods against it.

Shipping protection revenue is close to pure margin, until you pay a claim.

A drawer where protection dominates is earning well on paper. Check it against what you are actually paying out in claims before treating that as profit.


Which orders are counted

Atlas excludes several categories of order from all revenue tracking, including these figures:

  • test and bogus payment gateways

  • cash on delivery orders

  • unpaid, refunded, partially refunded and voided orders

  • unusually large orders compared with your store's recent average

  • exceptionally high value orders

  • orders with no payment gateway recorded

If your cart numbers look far lower than your Shopify sales, this is usually why. See Why is my revenue showing as zero when I have sales?


How cart orders affect your bill

Cart drawer orders are one of the three things Atlas charges usage on.

Cart orders per billing cycle

Charge

Up to 250

Included

Up to 500

Plus $10 a month

Up to 1,000

Plus $20 a month

Up to 2,000

Plus $30 a month

Up to 3,500

Plus $60 a month

Up to 5,000

Plus $100 a month

Above 5,000

Plus $150 a month

Excluded orders do not count towards this, so a cash on delivery store will stay in a lower tier than its Shopify order count suggests.

ℹ️ Your billing cycle starts on the day you subscribed, not the first of the month, so the count on your usage page will not match a calendar month in analytics.


A/B test analytics

When a test is running, the analytics view adds per-variant comparisons with statistical confidence indicators: Significant, Trending, Sufficient and Need more views, plus Confidence, Sample size, Traffic split and Days.

The rule that matters: at least 1,000 views, and wait for Significant before acting. See A/B testing your cart drawer.


Empty states

Each empty state names its own metric, which tells you exactly what is missing rather than blanking the whole view:

  • No revenue data available for this period

  • No conversion rate data available for this period

  • No revenue breakdown data available

  • No product revenue data available

  • No revenue per visitor data available

  • No upsell products data available

  • No checkouts data available

  • No variants data available

  • No data

If everything is empty and you know the drawer is live, check that it is genuinely active and that the app embed is on. See Why isn't my cart drawer showing on my store?


Next steps

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