Cart Upsells
By Eddie1 author25 articles
- What Cart Upsells does and when to use itA replacement cart drawer carrying upsells, a rewards bar, shipping protection, discount codes and more, with one drawer active at a time.
- How to enable the Atlas Cart Upsells app embedSwitch on the app embed that makes your Atlas cart drawer appear, and confirm it is active on the theme customers actually see.
- How to create a cart drawerBuild a cart drawer from a template or from scratch, choose which modules to enable, and make it live.
- Navigating the cart drawer editorA tour of the cart drawer editor, its left navigation, the live preview, and the pattern every module follows.
- Setting up the announcement bar in your cart drawerAdd a message at the top of the cart, with an optional reservation countdown, and word it so it stays true.
- Setting up the reward progress barShow customers how close they are to free shipping or a discount, with one or more tiers. Atlas shows the bar; you create the discount in Shopify.
- Creating the discounts behind your reward barAtlas shows the progress bar. You create the free shipping or discount in Shopify. Here is how to set it up so the two match.
- Adding product upsells to your cart drawerOffer extra products in the cart, choose which products trigger which offers, and control placement and styling.
- Using AI product recommendations in the cartLet Atlas choose upsell products automatically, using either related or complementary recommendations, and know where each gets its data.
- Offering subscription upgrades in the cartLet customers turn a one-time cart item into a subscription, using selling plans from your subscription app.
- Offering shipping protection in the cartAdd an optional paid protection toggle to the cart, and understand why Shopify does not allow it to be enabled by default.
- Letting customers apply discount codes in the cartAdd a discount code field to the cart drawer, style its states, and know every message a customer can see.
- Adding payment icons to your cart drawerShow trusted payment icons near the checkout button, and choose which ones appear.
- Setting your cart title, buttons and empty stateThe text every customer sees in the drawer, the variables you can use, and the display toggles that show savings.
- Customizing cart drawer coloursEvery colour control in the cart drawer, grouped as the editor groups them, including gradients.
- Adjusting cart text sizesThe three text size controls in the cart drawer, and how to set a readable hierarchy.
- Understanding cart drawer analyticsEvery cart drawer metric and chart, what each counts, and how cart orders relate to your Atlas bill.
- Why isn't my reward bar discount being applied at checkout?Atlas shows the progress bar but does not create the discount. If no matching automatic discount exists in Shopify, customers reach the threshold and are still charged.
- Why isn't my cart drawer showing on my store?Check the Atlas Cart Upsells app embed is active on your published theme, then confirm a drawer is set to Active.
- Why do I have more than one cart drawer, and which one is live?Only one cart drawer can be active at a time. The Status column tells you which, and activating another switches the first to draft.
- Why aren't my upsell products appearing in the cart?Check the module is enabled on the drawer that is actually live, then check the trigger products and whether the upsell is already in the cart.
- Why don't subscription upgrades appear for my product?The product has no selling plan. Atlas only displays subscription plans created in a subscription app, and cannot create them.
- Why did my customer's discount code fail in the cart?Each failure message names a different cause. Ask the customer which message they saw, then check that specific thing in Shopify.
- Why can't shipping protection be added automatically?Shopify does not allow apps to add items to a customer's cart. Customers must opt in by using the toggle, and no app can change that.
- A/B testing your cart drawerSplit traffic between cart drawer variants, read the confidence indicators, and pick a winner. Ending a test deletes the losing variants.