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What each dashboard metric measures

Exact definitions for every number Atlas shows, the period each one covers, and which are incremental rather than gross.

Written by Eddie Lavandera

Every number Atlas shows, what it counts, and over what period. The most important thing on this page: bundler revenue and cart upsell revenue are incremental, not gross. They measure the lift an offer produced, not the value of the orders that contained one. That is why they do not match Shopify's sales totals, and why they should not.

In this article:


The four dashboard cards

Card

Definition

AI revenue

Total revenue generated on your store, including all sales from any upsells or offers.

Bundler revenue

Additional revenue from your bundle offers that you would otherwise not have earned. Calculated as the increase in average order value from customers who accepted a bundle offer, compared with those who did not.

Cart upsell revenue

Additional revenue from your cart upsells that you would otherwise not have earned. Calculated the same way, and including shipping protection and other add-ons.

Revenue per visitor

Average revenue generated per individual visitor.

ℹ️ Bundler revenue and cart upsell revenue are not subsets of AI revenue that you can add up. They are separate calculations measuring lift, so adding them to your Shopify sales total will overstate your revenue.


Which period each number covers

This trips people up, because three different periods are on screen at once.

Element

Period

The greeting subtitle, Atlas AI has generated {amount} ... this month

Month to date, always. Ignores the date range.

The four metric cards

The date range selected in the header

The revenue chart

The date range selected in the header

The content table columns

The date range selected in the header

Milestones

Lifetime

Leaderboard

Current calendar month

Usage counters on your subscription page

Current billing cycle, which is not the calendar month

⚠️ Your billing cycle starts on the day you subscribed, not on the first of the month. Comparing the dashboard's monthly figure against your usage page will not match unless you happen to have subscribed on the first.


The revenue chart

Revenue growth & conversion plots five series over the selected date range:

Series

What it shows

Store revenue

Total store revenue

Bundler

Added revenue from bundle offers

Upsell Revenue

Added revenue from cart drawer offers

Atlas page conv. rate

Conversion rate on Atlas-built pages only, not your whole store

AOV

Average order value

That conversion series counts only visitors who viewed a page Atlas built, so it will not match a store-wide conversion rate. When the range you picked contains no views of an Atlas page, it reads No Atlas page views in this period instead of plotting zero.

Activity log entries appear as markers on the chart so you can line up a change with its effect. A marker whose underlying record was deleted reads This record has been deleted.


Content table columns

The columns change with the tab you are on.

Pages, Stores and Landing pages

Column

Definition

Visitors

Visitors to that page

Conv.%

Conversion rate, the percentage of visitors who completed a purchase

Rev/visitor

Revenue per visitor, the average revenue generated per individual visitor

Bundles

Column

Definition

Impressions

Times the bundle offer was seen

Click rate

Percentage of impressions that resulted in a click

Added rev.

Added revenue, the total extra revenue driven by this specific offer

Cart drawers

Column

Definition

Impressions

Times the cart drawer was seen

Checkouts

Number of checkouts attributed to the cart drawer

Revenue

Total revenue generated by the cart drawer offer


Bundle metrics

Found on the Bundle Deals analytics tab.

Metric

Definition

Visitors

Total number of visitors who have seen the bundle offers

Bundle Orders

Number of orders that included bundle offers

Conversion Rate

Percentage of visitors who completed a bundle purchase

Added Revenue

Additional revenue generated by bundle offers beyond the base product price

Total Revenue

Total revenue from all bundle transactions

Revenue Per Visitor

Average total revenue generated per visitor who viewed bundle offers

Added Revenue Per Visitor

Average additional revenue generated per visitor beyond base product price

Bundle Conversion

Distribution of bundle sales across different bundle offers

Note that Added Revenue and Total Revenue answer different questions. Total Revenue is everything those orders were worth. Added Revenue is only the part the bundle is responsible for.


Cart drawer metrics

Found on the Cart Upsells analytics tab.

Metric

Definition

Cart impressions

Times the cart drawer was opened

Checkouts completed

Checkouts attributed to the cart drawer

Revenue

Revenue attributed to the cart drawer

Conversion rate

Percentage of cart impressions that reached checkout

Revenue per visitor

Average revenue per visitor who saw the drawer

Average order value

Average value of orders that went through the drawer

Revenue breakdown

Split between Upsell and Shipping protection


Orders Atlas leaves out

Atlas deliberately excludes some orders from every revenue figure above, so that its numbers reflect real trading rather than testing or noise.

Excluded from all Atlas revenue tracking:

  • Orders paid through a test or bogus payment gateway

  • Cash on delivery orders

  • Orders that are unpaid, refunded, partially refunded, or voided

  • Unusually large orders compared with your store's recent average

  • Exceptionally high value orders, which are also flagged for internal review

  • Orders with no payment gateway recorded

ℹ️ This filtering also protects you. Bundle revenue and cart order counts drive your usage tiers, so an excluded order never pushes your bill into a higher tier.

If you sell mainly through cash on delivery, Atlas will report far less revenue than Shopify does, and that is expected rather than a fault. See Why is my revenue showing as zero when I have sales?

If you believe a genuine order has been excluded, contact support from the chat bubble in Atlas, or at support@helloatlas.io, with the order number and they can review it.


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