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Delivery Timelines

Shipping & Processing Timeline

  • Please allow approximately 5–7 business days for your compounded medication to be prepared. Once it has been picked up by the carrier, shipping typically takes an additional ~2 business days.

  • Once your order is on its way, you’ll receive a shipping confirmation email with your tracking number.

Need assistance?

Please reach out to our Member Services Team at 1-888-272-2597, Monday through Friday, from 8:00 a.m. to 7:00 p.m. CST — we’re always here to support you on your journey!

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