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How to Contact Customer Support

Need Assistance?

If you have any questions or need support, our Customer Service Team is here to help.

You can reach us through any of the following channels:

  • 📞Phone Call: 888-272-2597, Monday–Friday, 8:00 a.m.–5:00 p.m. CST.

  • 📧 Email: Send us a message at info@hellowellness.health

  • 💬 Chat: Log in to your account and use the chatbot feature for assistance:

    • Patient Dashboard: Access your Patient Dashboard and connect with us via the chat option.

If you need to contact Your Healthcare provider, please follow the steps below:

  1. Login to Your Patient Dashboard here.

  2. In the left bar go to Message Center

  3. Select Clinical Chat and connect with your healthcare provider.

We’re here to support you and will be happy to assist with any inquiries.

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