How can I place a bulk order or request a custom solution for my business?
We understand that professional buyers often have unique needs—whether furnishing an entire space or sourcing large quantities of furniture for a project. This article outlines everything you need to know about bulk orders and custom requests.
Who Can Submit a Bulk or Custom Request
Bulk and custom orders are available for:
Hotels, resorts, and hospitality groups
Interior designers, architects, and staging firms
Retail spaces, coworking offices, and public institutions
Distributors and resellers
Minimum Order Requirements
Bulk Pricing Eligibility: Begins at $5,000+ total order value
MOQ (Minimum Order Quantity): May apply for select items or finish options
What Counts as a Custom Request
Custom requests may include:
Special upholstery, fabric, or leather options
Modifications to size, finish, or configuration
Branding elements or logo placement
Requests for products not listed on the site
Delivery to multiple locations or specific schedules
How to Submit Your Request
Please include the following details in your request:
Product names and quantities
Customization requirements
Preferred delivery timeframe
Shipping destination(s)
Company name and contact information
Send your request via email to hello@sofatica.com or contact us via WhatsApp/Phone at +1 (833) 700-0068. Our team will respond within 1–2 business days.
Lead Times & Production Schedule
Standard bulk orders: Ship within standard timeframes if in stock
Custom orders: Typically require 4–10 weeks depending on scope and volume
Split shipments: Available upon request for multi-location fulfillment
Payment & Invoicing Options
Credit card and bank transfer options are available
Flexible payment terms may be offered to approved accounts
Invoices and tax documentation will be provided upon request
Returns & Warranty for Bulk Orders
Covered by our 365-Day Return Policy (conditions apply)
Includes our 10-Year Manufacturer Warranty
All claims must be submitted by the business account holder or authorized representative
Need Help Getting Started?
If you're unsure how to begin or need a product consultation, contact our team for personalized assistance.
Email: hello@sofatica.com
Phone / WhatsApp: +1 (833) 700-0068