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How to Request an Invoice, Tax Receipt, or Payment Confirmation

Chester T avatar
Written by Chester T
Updated over 3 weeks ago

Need official documentation for business reimbursement, tax filing, or personal records?
We’re happy to provide formal invoices, tax receipts, and payment confirmations upon request. This article walks you through what’s available, who it’s for, and how to request it properly.

Who Typically Requests These Documents?

These documents are often required by:

  • Business customers (B2B) needing records for accounting or reimbursement

  • Professionals using business cards or employer-funded budgets

  • International customers needing documentation for customs, import tax, or VAT returns

  • Private customers who want a clean payment confirmation for record-keeping or legal use

What Documents Can We Provide?

You can request one or more of the following:

Invoice

A formal commercial invoice that includes:

  • Your name or business name

  • Billing and shipping address

  • Product descriptions, quantity, and price

  • Shipping costs and taxes (if applicable)

  • Total amount paid

  • Currency used

Tax Receipt

For eligible customers (especially in the EU and U.S.):

  • Shows VAT or sales tax if applicable based on your region

  • Can be used for input tax claims or company accounting

Payment Confirmation

  • A signed document confirming your payment was received

  • Includes payment method, amount, and reference number

  • Useful for submission to finance departments or proof of transaction

How to Request

Please email or message us with the following information:

In your message, include:

  • Your order number

  • The document(s) you’d like to receive

  • Your billing name and address (for the invoice)

  • Business name and VAT ID (if applicable)

  • Any specific formatting or information your company requires

When Will You Receive It?

  • Requests are typically processed within 1–2 business days

  • Documents will be sent to your email in PDF format

  • All documents are formatted for digital submission and printing

Important Notes

  • Documents are only issued for paid and completed orders

  • We cannot issue documents with different names or entity details once an order is finalized

  • The invoice and tax receipt will reflect the billing and shipping information you provided at checkout

  • If your business needs special information (e.g., PO numbers, internal codes), please let us know at the time of request

  • If you need multiple documents for separate departments, feel free to specify your requirements

Tips for Business Customers

  • Add your company name and tax ID at checkout if you’ll need a formal invoice

  • Save your confirmation email—it contains all your order details and links for tracking and reference

  • For large-volume or ongoing orders, you can contact us about monthly consolidated invoices

Need additional help with tax documentation, export declarations, or compliance requests for bulk orders? We’re here to assist—contact our team for tailored support.

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