At HMH, our approach to artificial intelligence (AI) is grounded in a strong commitment to data privacy, ethical use, and educator empowerment. As schools and educators explore AI-powered tools, it's essential to understand how HMH ensures that these tools are safe, inclusive, and supportive of student learning and teacher effectiveness.
Here are some quick highlights regarding common questions and concerns about data and privacy with generative AI tools.
1. Does HMH use my data to train AI?
No. HMH has a Zero Data Retention (ZDR) agreement with OpenAI. This means:
All data sent to OpenAI is anonymized.
OpenAI does not store or use the data to train its models.
Your data stays protected and private.
2. What privacy and safety standards does HMH follow?
We follow strict industry practices to protect student information:
No personal data is used to train AI models.
All products are built with privacy and safety in mind.
We align with SIIA’s Principles for the Future of AI in Education, and sit on the Teach AI advisory board and are members of the EDSAFE AI Industry Council.
3. How do HMH AI Tools support educators and instruction?
Our AI tools are designed to:
Save time by handling repetitive tasks.
Make it possible to differentiate and customize resources to support every learner.
Keep teachers in control of all outputs, leveraging their expertise and insight.
4. What about bias and misinformation?
HMH considers and evaluates AI tools and outputs to identify and reduce bias, inaccuracy, and misinformation. We have available channels for reports of AI issues so we can make updates based on research, educator input, and outcomes.
5. What support is available for using AI?
HMH is dedicated to supporting educators as they learn about AI and it's impact on their instruction. Along with an available support team via chat and email, we provide self-guided training courses, coaching, and webinars.
Still have questions?
Please contact our support team for more information.