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Account registration and deletion

Understand how to register and delete accounts, as well as information related to accounts.

Written by Misaki

The viaim series headphones need to be used with a mobile app, and NoteKit needs to be used with a desktop app.

Before registering an account, please make sure you have downloaded the corresponding version of the software, and then start the account registration.


Account Registration

viaim Earbuds

You can register using four methods: mobile number, email, Google, or Apple.

Each login method creates a separate account, and your recordings are tied to the account you use, not the device. Make sure to remember which login method you selected.


Please note that each login method creates a separate account, and your recordings are tied to the account you use, not the device.


Make sure to remember which login method you selected.

NoteKit

Registration works the same way with four methods available: mobile number, email, Google, or Apple.

Each login method creates a separate account, and your recordings are tied to the account you use, not the device.

Please note that each login method creates a separate account, and your recordings are tied to the account you use, not the device.


Make sure to remember which login method you selected.


Delete Account

viaim Earbuds

If you need to deregister the phone number linked to your logged-in App account, follow these steps:

  1. Tap Me in the bottom navigation bar.

  2. Tap your name to access the Account Settings page.

  3. Scroll to the bottom and tap Delete Account to remove your registered account.

After deleting your account:

  • All data under this account (including recordings and other records) will be permanently deleted and cannot be recovered.

  • Any subscription services associated with this account will also be irretrievable.

  • ⚠️Please proceed with caution.⚠️


NoteKit

Click Settings - Account Management - Delete Account

After deleting your account:

  • All data under this account (including recordings and other records) will be permanently deleted and cannot be recovered.

  • Any subscription services associated with this account will also be irretrievable.

  • Please proceed with caution.


Account & Data Records

Your recording history, transcription time, and all subscription benefits are tied to your viaim account. Please keep your account credentials secure.

Whether you log in on the mobile app or the desktop app, using the same account allows you to access all your recordings and enjoy shared transcription time and all other subscription benefits across devices.

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