Once your consultation is complete and the doctor confirms you're eligible for treatment, a prescription will be created and uploaded to your patient portal under the relevant treatment.
Ordering Medication
You can then order your prescribed medication via the ScriptMate checkout inside your portal. Payment is handled securely through ScriptMate and the prescription is automatically transferred to a partner pharmacy.
Dispensing & Delivery
The partner pharmacy receives your prescription and dispatches your medication via Australia Post Express—usually within 12–24 hours.
Prescription Repeats
Most prescriptions include enough repeats to cover 6 months of treatment at your prescribed dose. When you’re nearing the end of your supply, simply log into your portal and order your next refill.
There’s no need to contact your doctor again unless a dose change or review is required. You'll be reminded when a follow-up consult or blood test is due.