Welcome to Hosperly! đ
This comprehensive guide walks you through your first setup, from adding your first property to going live on your first booking channel.
Before you start:
New to property management software? Follow the steps below in order.
Switching from another property management system? Start with Prepare to switch to Hosperly from another PMS. It covers what to gather and how to plan moving your channel connections.
Set up your Hosperly account
Start by adding your properties. For each one, set your rates and availability, upload photos, and add the details guests need for their stay. Then connect your booking channels.
Step 1: Add your first property
Go to Properties and select Add property. Then choose how to add it:
Start from scratch: enter the property's name, type, and address yourself.
Import from an existing listing: paste the link to your Airbnb listing, select Read my listing, and review the property Hosperly finds.
Note: Importing a listing only adds the property to Hosperly. It doesnât connect it to Airbnb or any other channel. Youâll connect your channels in step 5.
Next, Hosperly asks How do you sell this property? Pick the option that matches how guests book the accommodation:
One place: guests book the whole accommodation, such as an apartment or house.
A building with units: guests book individual units within one building.
Many identical rooms: you sell several rooms of the same type, such as hotel rooms.
Important: You can't change this choice after setup. Not sure which option fits? Read Choose the right selling model for your property before you continue.
Step 2: Set your rates
On Home, select Set rates on your property card to open the Rate Wizard.
Then, enter your base nightly rate. If your prices vary by weekend or season, you can also add a weekend markup or seasonal rates.
Tip: Once your first rates are set, you can update rates and minimum stays across multiple dates or properties at once.
Step 3: Set your availability
On Home, select Set availability on your property card to open the Availability wizard.
Then, block any dates that are already booked or when you canât accept guests.
â ď¸ Important: Block unavailable dates before you connect a channel, so you don't risk a double booking once the property is connected.
Step 4: Add photos and property details
Go to Properties and open the property. From its page, add:
Photos
Property rules
Check-in and checkout times
Information guests need for their stay, such as Wi-Fi details and access instructions
Step 5: Connect a booking channel
From Channel Manager, connect Airbnb, Booking.com, or another channel. Then map each channel listing to its matching property in Hosperly.
Go live đ
Once a property has real rates, confirmed availability, and a connected, mapped channel, Hosperly activates that channel automatically.
Note: If something is still missing, such as rates, the connection stays inactive. The same happens if the channel's own readiness check doesn't pass.
See whatâs left to set up
To check where a property stands, look at its card on Home:
Rates: Your base rate shows next to Rates. Select Edit to change it.
Availability: Availability set means you've confirmed it. If you see Set availability instead, select it to confirm your availability.
Channels: Select Connect to connect a channel.
Live status: When a channel is active, the bottom of the card shows Live on channels and a Live label. Until then, it shows the next step to take, such as Set availability.
