FAQs
Quick answers on videos, credits, features, and troubleshooting.
16 articles
- What if I don’t like the image or animation that was produced by AI?You have a few options for replacing images you don't like without creating an entirely new video!
- How can I optimize my credit usage?Practical ways to get more out of your credit balance — what's free, which choices cost more, and how to avoid overspending by accident.
- Is there anything you can't make a video of?
- Why are numbers, dates, symbols and acronyms not properly pronounced?Get cleaner reads by spelling out numbers, ranges, and abbreviations.
- Can I create a video without generating audio narration?
- The narrator narrated my stage directions or speaker labels. How can I get it to stop?Use the feedback box in the script creator
- What should I do if I can’t create a video?Learn what to check if Hypernatural won’t let you generate or edit content because of credits, billing, or subscription status.
- I made changes to my video but the download doesn’t show the changes – what’s happening?You need to re-export you video to include the changes
- Can I use any voice to create a custom voice?Short answer: You need permission.
- How do I revert back to my original generated image or video?We don’t have an undo, but your previously generated content is saved!
- How do I create a dialogue video with characters talking?Remember to include characters in your story and use Full Motion.
- How do I create a narrator-only video?Two ways to make a narrator-only video: prompt it, or paste your exact voiceover script.
- What happens if I run out of credits?
- What languages supported for video creation?Create videos in your preferred language!
- Prompt length limitThe character limit for prompts and how to stay within it.
- How can I generate a longform video?Learn how to create longer videos in Hypernatural by starting with a longer script and adding scenes in sections.