To use it, click AI Assist on a vacant shift. (If your account is on the Free tier, AI Assist will prompt you to upgrade before you can use it.)
What AI Assist shows you
AI Assist opens a panel with:
Vacant Shift Details (client, type, date, time, address)
A list of Recommended Staff Members
Each recommended staff member includes:
A score out of 100
A Best Match label (top suggestion)
A Familiar label if they’ve worked with the client before
Key Information explaining why they were recommended
Travel time (minutes) and distance (km)
Their hours this week
How many appointments nearby today they have
A link to open their address in Google Maps
Assigning from AI Assist
From the recommendation list, click Assign next to the staff member you want. You’ll be shown a confirmation screen with the shift details before it finalises.
When you confirm, the shift is assigned, the schedule is updated, and the staff member is notified. The Vacant Shifts list then refreshes so you can see it’s been filled.
If AI Assist shows “No recommendations available”, you can still use Assign (manual assignment) to fill the shift.