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Adding Multiple Charges to a Task

Tasks can include more than one charge when you need to bill a mix of items for the same piece of work (for example, a main support item plus an additional charge type).

Written by Sarah May
Updated over 2 weeks ago

To add additional charges, open the task and go to the Finance tab. Click Add charge to create a new line.

Each charge includes:

  • A price book selection (the item you’re billing)

  • A duration/quantity (minutes)

  • A claim type (for example Direct service, Provider travel, Non face-to-face, etc.)

  • A total cost that calculates from the price book rate and minutes

Finance entries auto-save once they’re valid. A charge is treated as valid when it has a real price book selected (not “Select price code”), a duration greater than 0, and a claim type selected. Imploy also prevents you from adding multiple unfinished charges at once. If there’s a pending charge waiting for a price book selection, you’ll be asked to complete that one first.

A key difference to understand is that the primary charge is driven by the task’s main duration. Additional charges can have their own durations and claim types, which is why they’re managed inside the Finance tab.

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