Understanding how user statuses, such as demo or archived, impact billing on Imploy is essential for managing your subscription effectively. Below, we outline the key billing policies related to user statuses.

Demo users are automatically excluded from billing. This means they do not count toward your billed staff, ensuring that trial or test accounts do not incur additional costs.

If a user is archived on the same day your subscription enters a new billing month, the system will bill for that user for the entire new month. This occurs because billing changes take effect from the next billing cycle. By understanding these policies, you can better manage your user statuses and avoid unexpected charges.