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Managing Client Orders and Procurements

Log, track, and manage equipment procurements, allocate them to funding sources, and handle approval lifecycles.

Written by Joshua Dean

How to Access Client Orders

To view, track, or request equipment and third-party procurements for a participant, navigate to: Clients > [Select a Client] > Orders tab.

Step-by-Step Guide

1. Navigating the Orders Ledger

The Orders tab centralises all assistive technology, modifications, and equipment requests logged for the client. The primary tracking grid outlines:

  • Title & Amount: The name of the procured item (e.g., Wheelchair, Walking Stick) and its total cost.

  • Files & Comments: Direct links to attached quotes or invoices alongside coordinator annotations.

  • Requested By: The staff profile who initiated the procurement.

  • Funding & Status: The designated package pool paying for the item (e.g., SAH) and its real-time authorisation state (e.g., Approved, Draft).

2. Creating a New Procurement Order

  1. Click the white + New button in the top right corner of the ledger workspace.

  2. When the Create New Order modal window opens, fill out the required properties:

    • *Title : Enter a clear, identifiable name for the item.

    • *Amount : Specify the exact procurement or retail price.

    • Funding Source: Select the primary financial framework responsible for the item from the dropdown menu (e.g., SAH).

  3. Link to Temporary Funding (Optional): If the purchase is backed by a short-term package adjustment rather than core funds, click the Temporary Funding dropdown menu. You can map it to recurring allocations like (weekly) or specific one-off buckets like- (Temporary Funding-Once).

3. Setting the Order Lifecycle Status

Before saving, you can decide how to route the procurement using the action tools at the bottom of the modal:

  • Toggle "Create more": Flip this switch on if you intend to log multiple distinct hardware items sequentially without closing the workspace modal.

  • Save Workflows: Click the dropdown arrow on the black action button to select its entry phase:

    • Create Draft: Saves the item as an uncommitted draft layout to modify later.

    • Create as Pending: Places the item into a pending evaluation tier for administrative check-off.

    • Create and Approve: Instantly finalises the procurement entry and reflects it on the budget tracking ledger.

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