Test your SMS Journey Automation and see if the replies are functioning properly. You can then adjust your replies
The SMS Journey feature will assist your team by:
Confirm that your SMS automation is working as intended based on the user's reply.
Make sure that the automation has no typos or misconfiguration from different carriers.
Allow adjustment in your current automation flow.
You can find the feature under SMS → Journeys.
Begin your Journey by naming the testing, and choosing the phone carrier and the designated sending number. Be sure that your sending number is added to the ⚙️ > "SMS" before starting the session.
Here is an example SMS Journey below between your SMS automation and a customer:
Please let us know if you have any questions. Reach us at support@inboxmonster.com.
Thank you!