Important: Manual withdrawals are for creators in any country other than the United States, Mexico, Colombia and the United Kingdom. You don't need to set up a wallet. If you're in one of those four countries, see How to Get Paid - Countries with Stripe Wallet (US, Mexico, Colombia, UK).
How to request a manual withdrawal
The safest way is to send your request from the Influur app or web app:
Open the payment section of your campaign.
Tap the button to request your payment.
Fill in the information requested (see the lists below).
Send your request. It creates a ticket with Support, and our team arranges your payment.
You can also ask through the support channels in the Influur app and in the Support section of the creators web app, or on WhatsApp.
Writing to us on WhatsApp? If you write from the same phone number as your Influur account, we identify you right away. If you use a different number, we will validate your information before we process your payment.
Important: Never send your payment details on social media or by email.
Information you'll be asked for
Have this ready before you send your request.
If you choose bank transfer
Username (as it appears in the app)
Campaign name(s)
Beneficiary's full name
Beneficiary's phone number (include the area code)
Beneficiary's full address (include city, postal code and country)
Bank name
Account number (or CLABE or CCI, if it applies). In Peru, the CCI (Código de Cuenta Interbancario) is required and has 20 digits
Routing number, SWIFT or IBAN (whichever applies)
Country where the bank is located
If you choose PayPal
Account name
PayPal email
Country
Important notes
The bank account must be in your name, not someone else's.
For bank transfers, you cover the cost of the transaction.
The money will be available in your account within 3 to 5 business days after the payment is made.
Want your money sooner?
If you request your payment before 30 days have passed since the brand released it, the Fee applies. See Early Withdrawals: How They Work and the Fee.
Not sure this is the right guide?
I don't have the Influur app, or I was invited to a campaign: Web App Payments: If You Were Invited (No Influur Account)
I'm in the US, Mexico, Colombia or the UK: How to Set Up Your Wallet (Individual or Company)
Contact Support If
You don't see the option to request your payment
You don't get a confirmation of your request
Someone asks you for your payment details outside the Influur app or our official chat