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What is the purchasing policy for individual components in Ram truck upgrade kits?

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Written by David C Funk
Updated over 3 months ago

Purchasing Policy for Individual Components in Ram Truck Upgrade Kits

Overview of the Policy

Individual components from Ram truck upgrade kits, such as wiring kits or retrofit interfaces, cannot be purchased separately. Infotainment provides these components exclusively as complete plug-and-play kits unless otherwise stated explicitly on the product page. This policy ensures product reliability, seamless integration, and comprehensive troubleshooting support.

Additionally, for third-party components such as the OBD Genie or Security Gateway Module (SGW) bypass, Infotainment's policy states that these are typically sourced externally and may not always be included in the upgrade kits.

Additionally, upgrading your Uconnect system, such as moving from a Uconnect 4 to a Uconnect 5, requires purchasing the complete plug-and-play kit. This ensures access to the latest technology and maintains the system's reliability. The Uconnect 5 kit, priced at $1,999.95, includes all necessary components to guarantee seamless compatibility and performance.

For RAM Heavy Duty owners upgrading to a 12-inch Uconnect 5 NAV touchscreen, the provided upgrade kits are designed to ensure seamless installation and include necessary components, such as a programming device when required. This ensures compatibility and smooth performance for the upgraded system.

  1. We do sell some wiring outside of kits, but this wiring is exclusively listed on this page on our website. If you do not see the desired wiring on this page, then it is not available for individual purchase. https://infotainment.com/product-category/interior-accessories/wiring/

Why Are Components Only Sold as Complete Kits?

This sales policy is designed to offer several key benefits to users:

This policy also accounts for third-party components like the OBD Genie and SGW bypass module, which require specific sourcing and compatibility considerations to maintain system reliability.

  1. Reliability: Selling complete kits ensures that all components have been tested together under uniform conditions, reducing the risk of mismatches or technical issues.

  2. Seamless Integration: The kits are tailored for compatibility and optimized for easy installation within Ram trucks.

  3. Technical Support: Comprehensive support can be provided only when all included components are used as designed. Troubleshooting relies on the presence of matching components to identify and resolve potential issues effectively.

Frequently Asked Questions

Can I Purchase the Programming Device Separately? No, the programming device (also known as the programmer) is not available for individual purchase. It is included exclusively as part of the complete infotainment upgrade package. Customers cannot acquire this device separately for upgrades to the 12-inch Uconnect 5 NAV touchscreen. Please contact OBDGenie, as they may sell it by itself. Can I exclude the OBD Genie and SGW bypass from the package? No, components included in Infotainment's kits, whether third-party or proprietary, are not sold separately by Infotainment. However, third-party items like the OBD Genie can sometimes be sourced directly from those manufacturers. Can I buy OBD Genie and SGW bypass separately from Infotainment for a RAM 12" screen upgrade? No, Infotainment does not sell individual components such as the OBD Genie or SGW bypass modules separately. These are only available as part of a complete package to maintain compatibility and functional reliability.

What’s Included in the Upgrade Kit? If your upgrade requires a programming device, it will be included in the RAM Infotainment upgrade kit. This approach ensures compatibility and simplifies installation, avoiding the need for separately sourced components. The kits typically provide:

  • A 12-inch Uconnect 5 NAV touchscreen

  • A compatible programming device, when necessary for installation This inclusion guarantees that all necessary components are available to facilitate the upgrade.

Can I buy only the wiring kit from a cab clearance light kit?

No, individual parts such as the wiring kit are not sold separately. All parts, including the wiring kit, are packaged together in the complete cab clearance light kit. This ensures a high level of product reliability and simplifies technical support.

Is the infotainment-4c-retrofit-interface available as a standalone product?

The infotainment-4c-retrofit-interface, like other components, is only available as part of a complete plug-and-play kit. Unless explicitly mentioned on the product page, these components cannot be purchased separately. This approach guarantees optimization and integration of all included components.

For instance, upgrading from Uconnect 4 (UAM) to Uconnect 5 (UBD) mandates the purchase of a complete Uconnect 5 kit. This upgrade involves entirely different hardware, justifying the kit's price of $1,999.95. Such measures uphold the product's reliability and smooth performance, ensuring customer satisfaction.

Related Topics

  • How to install RAM truck upgrade kits

  • Troubleshooting RAM 12" screen upgrades

  • Understanding plug-and-play upgrade kits for RAM trucks

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