General
Handy information to general topics.
By David and 2 others3 authors17 articles
- General install guideWarranty and General Troubleshooting
- Wired vs Wireless CarPlay (We offer)Radio systems with Wireless CarPlay we offer
- GPS Multiplexer (navigation kit add-on)When upgrading to a radio that has GPS, and the vehicle only has XM or neither
- Changing order Status or cancelling an orderCustomers cannot manually change status or cancel an order on their own
- Product Interest FormFor products we don't have available yet
- FinancingFinancing Payment Options
- Bundle and Save PromotionBundle and Save Promotion
- How do I cancel my order in case of delays or other reasons?
- What should I know about Infotainment order processing and shipping?Order Processing and Shipping
- What is the purchasing policy for individual components in Ram truck upgrade kits?
- How do I return a product or specific components to Infotainment and process a refund?Product Returns and Refunds
- Why does Infotainment require a vehicle's 17-digit VIN when placing an order?Providing the VIN
- What functionalities do OBD programmers provide when upgrading vehicle systems, and what are their limitations?What functionalities do OBD programmers provide when upgrading vehicle systems, and what are their limitations?
- What are Infotainment's policies and compatibility considerations for installation and aftermarket components?What are Infotainment's policies and compatibility considerations for installation and aftermarket components?
- What is the restocking fee policy for returns?What is the restocking fee policy for returns?
- How can I update my shipping address after placing an order?Updating shipping address after an order has been placed
- How can I upgrade my vehicle to the EU variant of HMI 2.5 for Apple CarPlay and Android Auto?