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General

Handy information to general topics.

3 authors17 articles
General install guideWarranty and General Troubleshooting
Wired vs Wireless CarPlay (We offer)Radio systems with Wireless CarPlay we offer
GPS Multiplexer (navigation kit add-on)When upgrading to a radio that has GPS, and the vehicle only has XM or neither
Changing order Status or cancelling an orderCustomers cannot manually change status or cancel an order on their own
Product Interest FormFor products we don't have available yet
FinancingFinancing Payment Options
Bundle and Save PromotionBundle and Save Promotion
How do I cancel my order in case of delays or other reasons?
What should I know about Infotainment order processing and shipping?Order Processing and Shipping
What is the purchasing policy for individual components in Ram truck upgrade kits?
How do I return a product or specific components to Infotainment and process a refund?Product Returns and Refunds
Why does Infotainment require a vehicle's 17-digit VIN when placing an order?Providing the VIN
What functionalities do OBD programmers provide when upgrading vehicle systems, and what are their limitations?What functionalities do OBD programmers provide when upgrading vehicle systems, and what are their limitations?
What are Infotainment's policies and compatibility considerations for installation and aftermarket components?What are Infotainment's policies and compatibility considerations for installation and aftermarket components?
What is the restocking fee policy for returns?What is the restocking fee policy for returns?
How can I update my shipping address after placing an order?Updating shipping address after an order has been placed
How can I upgrade my vehicle to the EU variant of HMI 2.5 for Apple CarPlay and Android Auto?