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Who covers the cost and logistics of return shipping for orders?

logistics for returning packages

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Written by David C Funk
Updated over 2 weeks ago

Return Shipping Policies and Procedures

When returning an item, you may have questions about who bears the cost and the flexibility in shipping logistics. Below, we outline the key points to clarify these issues:

Who Pays for Return Shipping?

Customers are generally responsible for covering the return shipping fees when returning items. This policy applies to most return scenarios. If you have any doubts about specific situations, please review the detailed return policy in your account or contact customer support for further assistance. A label will be provided if the return meets the criteria in our return policy. We unfortunately don't have the ability to issue international shipping labels, even if the criteria is met for a shipping label.

Return Shipping Logistics

  • Shipping From a Different Location: If you're not able to ship the return from the original delivery location, you can send it from another location. However, it is crucial to use the return shipping label provided along with the Return Merchandise Authorization (RMA). This ensures that your return is processed smoothly and helps you avoid additional costs.

By following these guidelines, you can ensure a seamless return process and avoid unnecessary expenses or delays. For additional details or updates to return policies, refer to the official policy page.

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