A Secondary Camera is only required for certain activities that have this setup activated. You will need your primary camera on your laptop or desktop, along with a secondary camera using a mobile device.
Once you access your activity, you will know if a secondary camera is required if prompted to set it up with a QR code. If a QR code is presented, please follow these steps to proceed.
Step 1: Access your activity.
Step 2: Provide the required verification as prompted by the system (e.g., a photo of yourself and a photo of your identification, if required).
Step 3: A QR code will appear to connect to your mobile camera.
Step 4: Use your mobile phone to scan the provided QR code and follow the setup process.
Step 5: Position your mobile camera on the same desk where you are taking your activity, ensuring that a wide angle of you is visible.
Note: If there is no prompt for a secondary camera, your activity only requires the primary camera. You may contact your activity provider to confirm if a secondary camera is necessary.
Troubleshooting
If you skipped the QR code and need the system to regenerate it:
Clear Cache & Cookies: This often resolves the issue. Here’s how:
After clearing, close your browser and relaunch your activity. If the issue persists and no QR code appears, restart your PC.