Managers can set only up general talk channels, if you want to split your learners into smaller groups, as an account owner or API user you can also set up group talk channels.
Group talk channels can be set up in the following ways:
A set number of groups which your learners are automatically and randomly assigned to on first login.
A set number of groups to which you assign specific learners. This could be useful if you want to allocate learners based on location, for example.
To set up group talk channels you’ll need to use iQualify’s API. If you aren’t familiar with the API, you can read more about it here. There are three API endpoints to handle the creation and management of group channels: Find channels, Add channel and Update channel. You can also use the Find, Add and Remove learner endpoints to manage access to these group channels.
We also have a Creating group channels tutorial that you can follow for a step-by-step guide to creating and managing group talk channels in your courses!
Alternatively, you can email us to help you get your channels set up. You'll need to send us the following:
Course offering ID
Talk channel group name and number of groups required. I.e.
- Name: Discussion Group
- Number of groups: 3
- Result: Discussion Group 1, Discussion Group 2, Discussion Group 3Names and email addresses of all learners for each group (If learners need to be in specific groups).
Other articles you may find useful
Overview of talk channels
Private support channels
How to customise talk channels for individual course offerings