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How to set default Talk channels for your organisation
How to set default Talk channels for your organisation

Account owners can set up the default Talk channels that will be available by default when creating class activations.

Christine Nicholls avatar
Written by Christine Nicholls
Updated over 3 months ago

Account owners can set a list of default Talk channels which will automatically appear in any new class activation. This lets you set a consistent experience across classes for learners. 

Note: Manage users can still remove, edit or set new channels when creating class activations to allow for any class specific requirements.

How to set default Talk channels for your organisation

Head to iQualify Settings (found by selecting your avatar in the top right).

In left menu, choose Feature settings then Talk channels.

Screenshot of the default talk channel options found in the Talk channels option in Feature settings.

You can add, edit or remove your default talk channels. You can also choose to make a channel broadcast only (only facilitators start but learners can respond).

Removing a talk channel won't remove it from current class activations, but will remove it from the default talk channels available for all future class activations.

How to include a Private support channel

Within the Talk channels Feature setting, you can toggle Private support channel to On/Off to choose whether classes with at least one facilitator have a Private support channel.

Note: Manage users are able to override the default channels if required when setting up each class activation.

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