Overview of Talk
Talk is where you can ask questions and interact with your facilitator, communicate with other learners, and read important news, notices, and updates.
You’ll find Talk in your left menu when you’re inside one of your courses.
How to view and change between Talk channels
In Talk, you’ll see a list of channels. Channels provide structure so that related posts can be grouped together. The channels you see in Talk are set by your learning provider and may vary between courses.
Talk channels can be Public, Group or Private.
Public channels are open to the entire class.
Group channels are where you can chat with just a subset of your class.
Private channels let you start a private conversation with your facilitator(s).
Learn more: For more on messaging your facilitator privately, check out Facilitator support channels.
How to navigate and search Talk channels
To view the posts in a channel, select the channel name from the list. You can then select specific posts.
To return to the list of posts, use Back to channel.
Use Search to find specific information. You can search keywords or a person’s name.
How to make your own post
To make your own post, navigate to the channel you want to post to and select Post something.
Add a title for your post and then enter the body of your post. There are options to format your post and links or attachments.
When you have finished writing your post select post and your post will be shared on the channel.
How to interact with others’ posts
A key part of Talk is interacting with others. If you’ve used social media before, you’ll find a lot of similarities.
How to Like someone's post
If you’re new to online discussions, you might want to start by liking a post someone has shared. Simply select Like.
Likes are anonymous, and the author won't be notified. However, they are useful for showing appreciation and highlighting valuable posts for others.
How to Reply to someone's post
Replying to posts is a great way to get a conversation going. Simply select Reply on the post you want to reply to.
You’ll then see the post pop up on the right, with the option to add your reply below (you’ll see you have the same formatting and attachment options as you have for making your own post).
Tip: It can be a bit daunting knowing what to say when replying to others. So, if you get stuck, we’ve got a collection of online discussion prompts to give you some ideas.
If you’re just getting started, try Liking or Replying to someone else’s post, then have a go at making your own post!
How to report a post
If you see a post that you think should be reported to the facilitator for moderation, select Report on the relevant post.
This will hide the post for you and the facilitator will be able to moderate the post. As with Likes, Reports are anonymous and the person who wrote the post won’t be notified.
Note: Reports are not anonymous for the facilitator's view.
How to find new Talk posts
When there are unread Talk channel posts or responses, you'll see a green dot beside Talk on your left menu and beside the particular channel(s) and post(s) that are new.
How to get email updates for Talk channels
As a default, when people respond to a post you've made (or replied to), you'll get an in-app notification (found in the Bell in the top right). And if you've set your preferences to allow email or text, you'll get an email/text too.
You can also choose to Get email updates for new posts in private channels.