Skip to main content
All CollectionsBadges
How to revoke or re-award a badge
How to revoke or re-award a badge

As a facilitator you may need to cancel or revoke a badge that has been awarded to a learner and/or re-award it.

Christine Nicholls avatar
Written by Christine Nicholls
Updated over 8 months ago

You're only human and sometimes as a facilitator you might accidentally award a badge by mistake. You can easily revoke that badge and then re-award it later if needed.

How to revoke a badge

  1. Head to the Class console and and use the search to find the learner for whom you need to revoke the badge. You will see the badge icon with Awarded. Underneath you will see the option to Revoke now).
    โ€‹

    Image showing the Class console and highlighted revoke now button

  2. Select the badge button to open the badge information modal.
    โ€‹

    Image showing the revoke badge screen requesting for a reason to revoke bade
  3. Fill in the Reason field.

  4. Then select Revoke Badge.โ€‹

This will immediately update the status of the badge to revoked and notify the learner.

This will now show on the learner's progress page with a revoked label and any reason below.

Image showing the learner's progress page with revoked label about their badge and reason that 'Plagiarism issue discovered'

If anyone views and verifies the badge they will also see the badge revoked information.

How to re-award a badge

  1. Go to Class console and use the search to find the learner. You will see the badge icon, name of the badge and it will say Revoked underneath it.

  2. Select the badge button. ย 

  3. Then choose Republish Badge. This will immediately update the status of the badge to Awarded and notify the learner.

Did this answer your question?